ERP Area: Workforce Management (Time & Labor Management)
Software: UKG TeleStaff Cloud
Products Implemented: UKG TeleStaff Cloud
Company Size: 0 – 1,000 Employees / Industry: Government / Military
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Tom Pearson
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise Rating: 5 out of 5
Implementation Process Rating: 5 out of 5
Responsiveness Rating: 5 out of 5
Quality of Consultants Rating: 5 out of 5
Flexibility / Adaptability Rating: 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team