Originating Consulting Firm: Appirio
HR Software: Workday
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,Financials,Other
Company Size: 0 – 1,000 Employees / Industry: Consulting
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America
Level of Difficulty: 8
Reviewer Role: Project Leader
Project Status: My company has completed our project!
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Partner NPS Score: 8
Systems Expertise 4
Implementation Process 4
Responsiveness 5
Quality of Consultants 3
Flexibility / Adaptability 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot