ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  0 – 1,000 Employees  /  Industry:  Non-Profit
Regions in Scope:  Europe, Middle East & Africa
Reviewer Role:  Project Leader

Consultant Recognized:  Pieter/Olivier/Pauline
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training

Systems Expertise  4 out of 5
Implementation Process  4 out of 5
Responsiveness  5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The implementing partner (IP) was very involved in every step of the project. felt supported and guided to ensure a well built system.
It is crucial to have an IP who understands the business goals and business dynamics. Had that not been the case, the project would have ended up 2x delayed.
Don’t change team members after kick off, unless, circumstances leave no other option.

HR Software:  Workday
Products Implemented:  HCM (HR Core),Recruiting / Onboarding
Company Size:  10 – 20k Employees  /  Industry:  Business / Professional Services
Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Level of Complexity:  9
Reviewer Role:  Project Leader

Consultant Recognized:  Alejandro Arco Aquila
Project(s) in Scope:  Full migration

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Always have the correct Consultants onboard from the initiation of the project. Adessa came in after the startup progress was quickly made when they were engaged due to there previous expertise of SAP – Workday implementations. Ensure business processes are clearly defined in the Organisation to be able identify the GAPS.

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size:  5 – 10k Employees  /  Industry:  Manufacturing
Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,North America
Level of Complexity:  10
Reviewer Role:  Project Leader

Consultant Recognized:  Alejandro Aquila; David Polo
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
As this is (massive) data migration project, this is typically a 1-time effort to extract, collect and cleanse the HR and Payroll data. On top of that, the conversion from the SAP data model to Workday data model needs to be taken into consideration 4 times in a project. It’s an iterative design as data and configuration can change during the project duration. Hence, it was vital to use a specialised partner with a specialised toolkit to ensure efficiency en quality of the data migration.
With the SAP and Workday data model and logic being different, there is a risk that the (internal) SAP expert does not fully (and timely) understand the Workday logic and is not able to convert the data to the full potential of the HR Transformation.

HR Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  5 – 10k Employees  /  Industry:  Manufacturing
Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Level of Complexity:  6
Reviewer Role:  Project Leader

Consultant Recognized:  Jose Luis Olmos Segovia
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
For implementing Success Factors you need implementation Partners who not only know the technical side on how to solve things, but also actively consulting about the standard, consequences of changes and solutions for issues that do not need customization.

HR Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  5 – 10k Employees  /  Industry:  Manufacturing
Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Level of Complexity:  10
Reviewer Role:  Project Leader

Consultant Recognized:  Jose Luis Olmos Segovia
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The projects went very well. As we are having well structured kick-off workshops, the expectations on both sides were clear. Timelines were met and we were always informed by them if they saw optimization opportunities.

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Payroll
Company Size:  5 – 10k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  Europe, Middle East & Africa
Level of Complexity:  10
Reviewer Role:  Decision Maker

Consultant Recognized:  Hadrien Pacquet
Project(s) in Scope:  Initial deployment (Phase 1),Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

HR Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  10 – 20k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  Europe, Middle East & Africa
Level of Complexity:  5
Reviewer Role:  Decision Maker

Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  3 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Keep strong and experienced team during whole project.

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Payroll,Other
Company Size:  10 – 20k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  Europe, Middle East & Africa
Level of Complexity:  10
Reviewer Role:  Decision Maker

Consultant Recognized:  Laurent Schmitt
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
For an innovative project like Flexible Benefits on SAP, the business needs need to be very well defined and stable.

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core)
Company Size:  10 – 20k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  Europe, Middle East & Africa
Level of Complexity:  10
Reviewer Role:  Decision Maker

Consultant Recognized:  Xe May Tieu
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  4 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Understanding of business needs and requirements is of key importance.

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Other
Company Size:  10 – 20k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  Europe, Middle East & Africa
Level of Complexity:  9
Reviewer Role:  Decision Maker

Consultant Recognized:  Anne Wouters
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HR GDPR project needs a combination of functional, technical knowledge as well people management skills