HR Software: SAP SuccessFactors
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 1 – 5k Employees / Industry: Government / Military
Regions in Scope: Latin America,North America
Level of Complexity: 9
Reviewer Role: Project Leader
Consultant Recognized: Luke Pappis
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are a complex organization with multiple stakeholders. Veritas team was always open to listen to our needs, explore solutions and find the right way to help us achieve what we needed in a timely and effective manner. They always have a great attitude and provide ideas on how to keep improving the system.