Originating Consulting Firm: Myriad Consulting
ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 1000 – 4999 Employees / Industry: Public Services
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Leader
Consultant Recognized: Ben Houghton
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Unit4 scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We utilised Myriad (formerly HighPoint) to help us develop processes prior to go-live and also aid us in creating process manuals and documentations which also double served as vital knowledge transfer.
We have utilised them for the past two years for refreshing and guiding us through End of Year and Start of Year processes. Ben and Julie are fantastic and their out-of-care support always goes above and beyond.
Already looking forward to what courses and training we can do with them next!