Originating Consulting Firm: Myriad Consulting
ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 5000+ Employees / Industry: Not for Profit
Regions in Scope: United Kingdom Ireland
Reviewer Role: Decision Maker
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Myriad has helped me directly with training, as a new U4BW super user, and to my entire team for post-Milestone skills update. We are very impressed with their knowledge and delivery.
More recently, Myriad has helped me with planning some end user training updates as well as my team with planning some arms-length system interfaces. In the past, Myriad has helped my organisation redesign suites of reports, for a previous upgrade.
I’m happy to work with Myriad in both training and technical consultancy in the long term. I value their support and expertise.