ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Benefits,Payroll
Company Size: 1 – 5k Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Decision Maker
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The Spencer-Thomas Group was an outstanding partner for our implementation which had a very tight deadline. They had a “do whatever it takes” attitude to help us meet our goals. The team ALL knows their stuff, let them guide you. Could not have asked for a more knowledgeable and easy to work with group of people.