Consultant Recognized:  Bertrand de Fremond

Systems Expertise  3 (out of 5)
Implementation Process  4 (out of 5)
Responsiveness  3 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 3 (out of 5)

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We have two CODA environments: a general account with normal volume and an auxiliary account with very high volume: more than 2 billion lines.
The migration difficulties that we have been able to experience are well linked to this volume.