ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Benefits,
Company Size: 0 – 1,000 Employees / Industry: Pharmaceutical / Chemical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Jocelyn Daggett and Laura Palulis
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We work with HRchitect and our partners consistently and they have been key to the accomplishments we have had within UKG. Rely on their expertise and be open to suggestions and process improvements. This helps us save time and energy to focus on the right areas of the project and prioritize needs.