ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 1000 – 4999 Employees / Industry: Higher Education
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Leader
Consultant Recognized: David West-Lewis
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: 2x cost budgeted
SCOPING ACCURACY:
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The implementation of RCP was stalling at our organisation for a number of reasons. The introduction of the external consultants David West-Lewis and Mike Quinn helped reinvigorate this project and they were pivotal in getting us to the point of going live. Since implementation both consultants have been tremendous in supporting any technical issues arising and have always provided solutions. We are currently in the process of going through a milestone upgrade to our system and again both consultants have been excellent. Finally once upgraded we will be looking to work together on possible future developments/enhancements to our system.