ERP Area: HR/Human Capital Management
Software: SAP SuccessFactors
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Compensation
Company Size: 10 – 20k Employees / Industry: Manufacturing
Regions in Scope: North America, Europe, Middle East & Africa, Asia Pacific & Japan, Latin America, South Asia
Reviewer Role: Project Leader
Consultant Recognized: Alexander Friesen
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 4 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Less than we budgeted!
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation.
Was the implementation team who actually performed the work the same team that was proposed?
No change.
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We recommend Zalaris not only but also due to their crossfunctional HCM capabilites and knowledge.