ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: HCM (HR Core),Recruiting / Onboarding, Payroll, Financials,
Company Size: 0 – 1,000 Employees / Industry: Real Estate
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Meredith
Project(s) in Scope: Optimization / Ongoing support services, Training
Systems Expertise 5 out of 5
Implementation Process 3 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation.
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot.
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Bring in a UKG partner at implementation.