Scope of Services Reviewed: They have been instrumental in our Reporting Stream on the SAP implementation project. They have worked closely with our organisation to workshop reporting requirements, through to blue print stage, to then commence build and ensure during UAT any findings are fixed in a timely manner.
Company Size: 5 – 10k Employees / Industry: Business Services (Hotels, Lodging Places)
Likelihood of doing business with this firm again: Highly likely
Systems Expertise: 5 (out of 5)
Process: 5 (out of 5)
Responsiveness: 5 (out of 5)
Quality of Service: 5 (out of 5)
Flexibility / Adaptability: 5 (out of 5)
Software Functionality: 5 (out of 5)
Overall User Experience: 5 (out of 5)
Value for the Investment: 5 (out of 5)
Customer Comments / Lessons Learned:
They were a real pleasure to deal with and we will continue to work together on future report builds.
What is are the strengths of this vendor? Why did you choose them? They are very knowledgeable with their software and have clear processes they follow.