ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size:  1 – 5k Employees  /  Industry:  Manufacturing
Regions in Scope:  North America
Reviewer Role:  Decision Maker

Consultant Recognized:  Jennifer Price
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Make sure to set aside time for the project. It’s worth the upfront due diligence. Jennifer and AltaFlux were very accommodating to my busy schedule, helped get us setup, trained and provided resources throughout. They are very knowledgeable, friendly and helpful.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll,Employee Surveys / Sentiment,Financials
Company Size:  1 – 5k Employees  /  Industry:  Manufacturing
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan
Reviewer Role:  Decision Maker

Consultant Recognized:  Atif Siddiqui
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Overall, we were satisfied.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Benefits, Payroll, Employee Surveys / Sentiment
Company Size:  20 – 50k Employees  /  Industry:  Manufacturing
Regions in Scope:  North America,Europe, Middle East & Africa,Asia Pacific & Japan
Reviewer Role:  Decision Maker

Consultant Recognized:  Jennifer Price
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW), Optimization / Ongoing support services, training

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Listen to them and allow the appropriately needed resources the capacity to do the work. We underestimated effort on our side.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding, Payroll, SuccessFactors Suite of Modules
Company Size:  1 – 5k Employees  /  Industry:  Manufacturing
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Julia Morse, Vijay Nachimuthu, Brahmaiah Kamepalli, Prez Kumar, Preeti Halapnavar
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
What impresses me most with the AltaFlux team is I do not feel as though I am reaching out to a 3rd party vendor when I seek support or system guidance. Their support, communication, and project efforts feel as though they are an extension of the TimkeSteel team.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size:  1 – 5k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Jennifer, Vijay & Atif
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  4 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.5x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are working on multiple projects at once – I would try to do one at a time in the future.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size:  0 – 1,000 Employees  /  Industry:  Other
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Preeti Halapnavar
Project(s) in Scope:  Optimization / Ongoing support services,launch of Comp Module

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely.

Was the implementation team who actually performed the work the same team that was proposed?
No change.

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Be clear about your needs and when errors happen make sure to always provide your partner will all information pertaining to the error. This cuts time when troubleshooting.

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size:  0 – 1,000 Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Jennifer Price / Vijay N.
Project(s) in Scope:  Optimization / Ongoing support services

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted.

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation.

Was the implementation team who actually performed the work the same team that was proposed?
No change.

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
none – we love our partner.

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core)
Company Size:  1 – 5k Employees  /  Industry:  Telecommunications
Regions in Scope:  North America
Reviewer Role:  Project Leader

Project Status:  My company is currently implementing our project

Consultant Recognized:  Prasanna Patil
Project(s) in Scope:  Initial deployment (Phase 1)
Partner NPS Score:   9

Systems Expertise  5
Implementation Process  5
Responsiveness  5
Quality of Consultants 5
Flexibility / Adaptability 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team