ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented:  Recruiting / Onboarding
Company Size:  0 – 1,000 Employees  /  Industry:  Food Service
Regions in Scope:  Asia Pacific & Japan
Reviewer Role:  Project Leader

Consultant Recognized:  Isha
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  Rating: 5 out of 5
Implementation Process  Rating: 5 out of 5
Responsiveness  Rating: 5 out of 5
Quality of Consultants Rating: 5 out of 5
Flexibility / Adaptability Rating: 5 out of 5

SPEED & COST
Speed vs. Expectations:  Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
None

ERP Area: Database Migration
Software: DataPay
Products Implemented:  Recruiting / Onboarding, Payroll, Financials
Company Size:  1 – 5k Employees  /  Industry:  Transportation / Distribution
Regions in Scope:  Asia Pacific & Japan
Reviewer Role:  Payroll Manager

Consultant Recognized:  Terrence Perumal
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.5x the time we expected
Cost vs. Expectations: 1.5x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
One of the biggest lessons learned from this project was to trust the partner’s process and expertise. They have extensive knowledge and experience working with end-of-life systems as well as implementing and integrating new systems, which proved very valuable throughout the project.

Their understanding of system limitations, transition requirements, and best-practice processes helped ensure smoother outcomes and problem resolution. Maintaining open communication and following the recommended process made the project significantly more manageable and successful overall.