IBM a Workday SAP SuccessFactors Oracle HCM Consulting Partner

A growing number of enterprises are relying on cloud-based HR software-as-a-service (SaaS) human capital management solutions such as SAP SuccessFactors, Oracle and Workday to reduce costs, increase HR operations efficiency and enhance the employee experience.
With IBM’s HR Services for Cloud Applications our certified SaaS experts can help you maximize returns and the benefits from your cloud-based HR platform. We can partner with you from the beginning of your journey to transform your legacy HR system into a flexible, cloud-based HR software as a service (SaaS) delivery model, then provide ongoing support to help optimize your investment.

In late 2015 IBM acquired Meteorix, a world-class consulting group. IBM® Workday Consulting Services combines the specialized experience of a boutique with the scalability of a leading digital services innovator.

Successfactors

Consulting experts from IBM Global Business Services help your organization realize performance excellence SAP SuccessFactors solutions by evaluating your Human Capital Management (HCM) operating model, improving process and accelerating implementations.

IBM experts assess your overall HCM capabilities and performance, identifying opportunities for improvement in: human capital strategy, talent management, personnel administration, benefits, compensation, learning and knowledge, performance, and more.

IBM brings thousands of experienced practitioners together to empower some of the world’s best brands — and to succeed with their vital HCM and SAP HR strategies.

Workday

In today’s competitive marketplace for talent, it’s imperative to gain workforce insight in order to retain and align people to achieve your business goals. IBM can help you harness Workday Human Capital Management to more effectively organize, staff and pay your global workforce.

Full Platform

Gain a strategic edge by maximizing cloud-based synergies between HR and Finance. When it comes to Full Platform (HCM and Financials) deployments, the Workday practice at IBM brings Workday Full Platform clients live.

Download the Full Platform overview (124KB)

Integration

The Workday practice at IBM will seamlessly integrate your Workday solutions with third-party systems and data sources. You’ll get the information you need, in a format you can understand, quickly and accurately.

Download the Integration overview (124KB)

Change Management

The Workday practice at IBM helps your business navigate change and achieve long-term success. Our approach is to collaborate on a strategic plan and then deploy a holistic solution — always considering the interdependencies of business processes, organizational capabilities and emerging technologies.

Oracle

Reinventing your current HR system is only possible with the right products and the right strategy. Only IBM can assess your needs, chart a personalized roadmap with Oracle HCM Cloud and Talent Management Cloud, and power up with IBM Cognitive offerings. Implement a high performance HCM process and enjoy the speed and flexibility that drive business results through HR.

Consulting and implementation services for Oracle HCM Cloud and Talent Management Cloud, unmatched expertise, and a proven record make IBM the partner you need. Get your reinvention underway, and get:

Proprietary Oracle Cloud Impact Assessment to help articulate your business case
A suite of AI, Analytics, and Robotic solutions to introduce automation and machine learning into HR processes
Increased performance, like the 76% reduction in compensation cycle run time that IBM helped achieve for a European financial services and retail client

ServiceNow Partner Since (Year):Gold Partner
Workday Partner Since (Year):2011
Gartner MQ Rating (ORCL):Challenger
# of Workday Projects Completed:1000+
# of Certified ServiceNow Consultants:100+
# of Certified Workday Consultants:750 Employees in Practice / 700 Certified / Average 3 Certifications per Consultant
Marquee Customers:Brooks Brothers, New York Life, Vassar College, Lindenwood, Nimble Storage, Trustmark, Memorial Sloan Kettering, Zendesk, ALDO, Northland, IBM, MATRIX
Countries Covered:NOAM, Western Europe, Rest of Europe, Middle East / Africa, LATAM, APJ
Glassdoor Rating:3.6
Industry Verticals Served:Energy & Natural Resources, Financial & Professional Services (Banking/Insurance), Consumer Industries (Agribusiness / Consumer Products / Fashion/ Life Sciences / Retail), Discrete Industries (Aerospace / High Tech / Automotive), Government, Healthcare, Higher Education, Hospitality, K-12, Life Sciences, Manufacturing, Media, Non-profit, Services Industries (Airlines / Communications / Engineering / Sports / Sports / Entertainment / Travel), Public Services, Technology
Glassdoor Headquarters:Armonk, NY
Glassdoor Founded: 1911
Glassdoor Ownership Type: Company - Public (IBM)
Glassdoor Revenue: $10+ billion (USD) per year

Raven Certified

2523 Reviews

SAP SuccessFactors HR Core Implementation

October 14, 2022 6:20 pm

5^{/ 5}

ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core)
Company Size: 5 – 10k Employees /  Industry:  Manufacturing
Regions in Scope:  North America
Reviewer Role: Project Leader

Project(s) in Scope: Initial deployment (Phase 1)

Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Do not compromise on staffing needs.

Raven Certified

2523 Reviews

Workday HR Core Implementation

October 15, 2019 11:50 am

3^{/ 5}

Software: Workday
Modules Implemented:  HCM (HR Core)
Company Size: 1 – 5k Employees /  Industry:  Education
Regions in Scope:  North America
Reviewer Role: Project Leader
Project(s) in Scope: Phase 1: Initial Implementation / Go-Live,Phase 3: Optimization / Ongoing support services

Did you get the business value that you thought you would achieve from this project?
Some of our goals were achieved, but not all
Were there any integrations that were particularly important or problematic?
retirement

Systems Expertise 3 (out of 5)
Implementation Process 3 (out of 5)
Responsiveness 3 (out of 5)
Quality of Consultants 2 (out of 5)
Flexibility / Adaptability 3 (out of 5)

SPEED & COST
Speed vs. Expectations: 1.25x the time we expected

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software?
we implemented HCM in 9 months. I would not recommend that to anyone. It should be at minimum a year, probably more.

Raven Certified

2523 Reviews

Workday HR Core, Talent Management, Payroll & Time Implementation

October 29, 2018 2:15 pm

1^{/ 5}

HR Software:  Workday
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Payroll,Time
Company Size: 5 – 10k Employees /  Industry:  Transportation / Distribution
Regions in Scope:  North America
Level of Complexity:  5
Reviewer Role: Decision already made when I was hired.

Consultant Recognized: No one
Project(s) in Scope: Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise 1 out of 5
Implementation Process 1 out of 5
Responsiveness 1 out of 5
Quality of Consultants 2 out of 5
Flexibility / Adaptability 2 out of 5

SPEED & COST
Speed vs. Expectations: 3x time expected
Cost vs. Expectations: 3x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner under-quoted the project and we had multiple change orders

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Bid for partner

Raven Certified

2523 Reviews

Workday HR Core, Payroll & Benefits Implementation

October 12, 2018 3:00 pm

3^{/ 5}

HR Software:  Workday
Products Implemented:  HCM (HR Core),Payroll,Benefits
Company Size: 1 – 5k Employees /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Level of Complexity:  10
Reviewer Role: Analyst

Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise 3 out of 5
Implementation Process 3 out of 5
Responsiveness 4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 3 out of 5

SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: Exactly what we budgeted

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We’ve experienced delays both because of our partner and because our team did not realize how much needed to change from our old system to the new.

Raven Certified

2523 Reviews

Workday HR Core, Talent Management, Recruiting, Payroll & Financials Implementation

October 10, 2018 9:43 pm

3^{/ 5}

HR Software:  Workday
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,Financials
Company Size: 10 – 20k Employees /  Industry:  Education
Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,North America
Level of Complexity:  9
Reviewer Role: Project Team Member

Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise 2 out of 5
Implementation Process 2 out of 5
Responsiveness 2 out of 5
Quality of Consultants 2 out of 5
Flexibility / Adaptability 2 out of 5

SPEED & COST
Speed vs. Expectations: 3x time expected
Cost vs. Expectations: 2x cost budgeted

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Would have made sure implementation partner knew the full scope of the project before hired

Raven Certified

2523 Reviews

Workday HR Core Talent Management & Recruiting Implementation

October 8, 2018 2:57 pm

3^{/ 5}

Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services

Systems Expertise 4 out of 5
Implementation Process 2 out of 5
Responsiveness 3 out of 5
Quality of Consultants 2 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 2x cost budgeted

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Process first – System second!

Raven Certified

2523 Reviews

SAP SuccessFactors HR Core and Recruiting Implementation

September 16, 2018 12:55 am

4^{/ 5}

HR Software:  SAP SuccessFactors
Products Implemented: HCM (HR Core),Recruiting / Onboarding
Company Size: 5 – 10k Employees / Industry:  Healthcare / Medical
Regions in Scope:  North America
Level of Complexity:  7
Reviewer Role: Project Leader

Project(s) in Scope: Initial deployment (Phase 1)

Systems Expertise 3 out of 5
Implementation Process 3 out of 5
Responsiveness 4 out of 5
Quality of Consultants 3 out of 5
Flexibility / Adaptability 4 out of 5

SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Be flexible to change current processes.

Raven Certified

2523 Reviews

SAP SuccessFactors HR Core, Recruiting, & Other Implementation

September 11, 2018 1:48 pm

2^{/ 5}

HR Software: SAP SuccessFactors
Products Implemented: HCM (HR Core),Recruiting / Onboarding, Other
Company Size: 100k+ Employees
Regions in Scope: Europe, Middle East & Africa,North America
Reviewer Role: Project Leader

Project Status: My company has completed our project!

Consulting Partner: IBM
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise 3 out of 5
Implementation Process 1 out of 5
Responsiveness 1 out of 5
Quality of Consultants 1 out of 5
Flexibility / Adaptability 1 out of 5

SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Make sure they have solid resources dedicated to the project. We had 4 to 5 different EC Leads.

Raven Certified

2523 Reviews

Workday HR Core & Talent Management Implementation

August 29, 2018 6:55 pm

5^{/ 5}

HR Software:  Workday
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 100k+ Employees / Industry:  Business / Professional Services
Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Level of Complexity:  10
Reviewer Role: Decision Maker

Consultant Recognized: Leon Wasson
Project(s) in Scope: Optimization / Ongoing support services

Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Plan and be ready for disruption

Raven Certified

2523 Reviews

Workday HR Core & Talent Management Implementation

July 17, 2018 2:45 pm

2^{/ 5}

HR Software: Workday
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration)
Company Size: 50 – 100k Employees
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Reviewer Role: Project Leader

Project Status: My company is currently implementing our project

Consulting Partner: IBM
Project(s) in Scope: Initial deployment (Phase 1)

Systems Expertise 2
Implementation Process 2
Responsiveness 2
Quality of Consultants 2
Flexibility / Adaptability 2

SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team