ERP Area: HR/Human Capital Management
Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core), Talent Management (Learning, Performance, Succession Planning, Social Collaboration), Recruiting / Onboarding
Company Size:  5 – 10k Employees  /  Industry:  Telecommunications
Regions in Scope:  Latin America
Reviewer Role:  Project Leader

Consultant Recognized:  Sol Barrera
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Recruiting / Onboarding
Company Size:  5 – 10k Employees  /  Industry:  Other
Regions in Scope:  Europe, Middle East & Africa
Level of Complexity:  9
Reviewer Role:  Project Team Member

Consultant Recognized:  Ricky Shaw
Project(s) in Scope:  Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Communication internally is key!

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Recruiting / Onboarding
Company Size:  10 – 20k Employees  /  Industry:  Finance / Banking / Insurance
Regions in Scope:  Europe, Middle East & Africa
Level of Complexity:  8
Reviewer Role:  Decision Maker

Consultant Recognized:  Yasmin Pretorius
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
iXerv very strong in EC SF

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core)
Company Size:  5 – 10k Employees  /  Industry:  Other
Regions in Scope:  Europe, Middle East & Africa
Level of Complexity:  10
Reviewer Role:  Project Team Member

Consultant Recognized:  Ricky Shaw
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  4 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
iXerv was a great partner to work with during our EMEA employee central implementation. Their communication was fantastic and their flexibility for meetings times was great. We have kept in contact with several of the team members from our project and they are still available for the occasional question when it arises. Fantastic customer service.

HR Software:  SAP SuccessFactors
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size:  0 – 1,000 Employees  /  Industry:  Entertainment / Recreation
Regions in Scope:  Europe, Middle East & Africa
Level of Difficulty:  7
Reviewer Role:  Project Leader

Consultant Recognized:  Yasmin Pretorius
Project(s) in Scope:  Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW)

Systems Expertise  4 / 5
Implementation Process  4 / 5
Responsiveness  5 / 5
Quality of Consultants 5 / 5
Flexibility / Adaptability 5 / 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team