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Dayforce HR/HCM Project by Silver Cloud HR
ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,PPS (Post Production Support)
Company Size: 1 – 5k Employees / Industry: Internet
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan
Reviewer Role: Project Leader
Consultant Recognized: Initial modules: Hemraj Mungur, Jeremie Delort, Gretha Ramful and then Bhavish Baldeo
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Training
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The major obstacles we faced were between the partner and the actual provider, so perhaps ensuring when acquiring the software that they will be actively responding and collaborating with the implementator