ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP, Other
Company Size: 1000 – 4999 Employees / Industry: Public Services
Regions in Scope: Nordics
Reviewer Role: Project Leader
Consultant Recognized: Ann Göransson
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Project management model, tools contact and support was very professional with good overview, knowledge, followup and support during the project phases. Most consultants with good knowledge and willingness to help out. Positive.
Information before certain project phases contained too little information both about the phase and what the delivery entailed. Difficult to anticipate and fully understand the scope and what needed to be done per phase. For some parts, subcontractors were not as accommodating which caused delays.