Consulting Partner: IN-RGY
ERP Area: Workforce Management (Time & Labor Management)
Software: Workforce Software
Products Implemented: Other – Write In
Company Size: 10 – 20k Employees / Industry: Utilities
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: IRYNA PODOPRYGORA
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Give yourself lots of time for UAT. The exports need alot of time to test.