ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core),Benefits
Company Size: 1 – 5k Employees / Industry: Engineering / Architecture
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan,South Asia
Reviewer Role: Project Leader
Consultant Recognized: Cheryl Murphy
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Cheryl Murphy from MOSAIC is very knowledgeable, gives good advice and is very thorough in research work, also very professional and quick in her responses. she gives us a very reasonable estimate of time and manages to deliver on time. I have never had to chase her to get anything done. I am happy to partner with her for ongoing support.