ERP Area: HR/Human Capital Management
Software: UKG Ready
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll,AMS (Application Management Services)
Company Size: 0 – 1,000 Employees / Industry: Non-Profit
Regions in Scope: North America
Reviewer Role: Decision Maker and Project Leader
Consultant Recognized: The whole team was instrumental – more specifically: Alex and Dianna
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services,Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
HR1 made HART’s transition from multiple non-integrated HR, Payroll and Time and Attendance systems to one integrated system – UKG. HR1 was instrumental from phase 1 to the absolute end, and they are still by our side when we need them.
They completely emersed themselves in what we needed and never let us down.
They are a great consulting firm.