ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Integrations
Company Size: 5 – 10k Employees / Industry: Advertising
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America,South Asia
Reviewer Role: Decision Maker
Consultant Recognized: Carrie McDowell & Cara Roberts
Project(s) in Scope: Integration to Payroll
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
I think that we need a business analyst to translate the requirements between software vendors. Carrie was phenomenal, however, I think with more guidance up front from both the client and/or an internal BA, it could have moved quicker.