ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Benefits,Employee Surveys / Sentiment,Employee Case Management, Financials, AMS (Application Management Services), PPS (Post Production Support)
Company Size: 0 – 1,000 Employees / Industry: Transportation / Distribution
Regions in Scope: North America
Reviewer Role: Consultant
Consultant Recognized: Hana Aburub
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
When working with Hana, ensure there is clear alignment on priorities and timelines early on, as her collaborative approach thrives with structured expectations. She is highly responsive and solution-oriented, which makes resolving roadblocks efficient. Building a shared understanding of deliverables at the start will maximize productivity and minimize rework.