ERP Area: HR/Human Capital Management
Software: UKG (Ultimate Kronos Group)
Products Implemented: Benefits,Employee Surveys / Sentiment,Employee Case Management, Financials, AMS (Application Management Services), PPS (Post Production Support)
Company Size: 0 – 1,000 Employees / Industry: Transportation / Distribution
Regions in Scope: North America
Reviewer Role: Consultant
Consultant Recognized: Francisco Sanchez
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Francisco brings strong technical expertise and a proactive approach to problem-solving, which greatly benefits complex project deliverables. It’s helpful to engage him early in solution design discussions, as his insights often prevent downstream issues. Regular touchpoints to confirm assumptions and technical dependencies will ensure smoother execution.