ERP Area: HR/Human Capital Management
Software: UKG
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Project Team Member
Consultant Recognized: Mike MCCoy
Project(s) in Scope: Optimization / Ongoing support services,Training,Have gain a wealth of knowledge regarding product
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
As we all know change can be hard and sometimes create some anxiety. It makes this process much easier to have a consultant like Mike MCCoy on your team. He is extremely knowledgeable and go the extra mile to help you. He allows each interaction to prepare you for future success. His learning nuggets are immeasurable and futuristic.