ERP Area: Workforce Management (Time & Labor Management)
Software:  UKG Pro Workforce Management
Products Implemented:  HCM (HR Core),Payroll
Company Size:  10 – 20k Employees  /  Industry:  Healthcare / Medical
Regions in Scope:  North America
Reviewer Role:  Project Leader

Consultant Recognized:  Jenna Taylor and Madison Van-Allen
Project(s) in Scope:  Initial deployment (Phase 1)

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Jenna Taylor successfully implemented highly complex Advanced Scheduling requirements for our organization. She guided us through building the system in a way that made onboarding Pharmacy, Radiology, and Laboratory areas—including multiple sub-areas—smooth and efficient. She was Thanks to her expertise, employees find Scheduling easy to use and intuitive.

Madison Van-Allen was an outstanding project manager who kept everyone on track and wasn’t afraid to step in and assist whenever needed. Her deep knowledge of the system allowed her to anticipate our needs before we even recognized them, making the entire process seamless.

We are truly grateful for Jenna and Madison’s dedication, professionalism, and collaborative approach. Their efforts have set us up for long-term success, and we couldn’t have asked for a better team to lead this project!

I will be requesting Jenna and Madison for our future Phase 2!