ERP Area: Workforce Management (Time & Labor Management)
Software: Dayforce
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size: 0 – 1,000 Employees / Industry: Non-Profit
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Chris O’Connor
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
This was a very time sensitive and unique project, requiring the Dayforce payroll component to be reimplemented and used for staff payments as close to within 3 months as possible. ClearCourse was able to complement this component of the project in less than 4 months. Also Dayforce accidently deleted the pre-existing data midway through this project. Chris and Yomi made us aware of the situation when they became aware of it during a weekend. We did not have to worry about this extreme issue because of the relationship they have with Dayforce and were able to resolve this issue over the next weekend. The amazing piece is that ClearCourse managed everything about this issue and even though the team lost a week still came out right on budgeted time and costs.