Managed Services Type: Managed Application Support
Software: UKG
Company Size: 10 – 20k Employees Industry: Healthcare / Medical
Reviewer Role: Decision Maker
Consulting Partner: HyBridge Solutions
Overall Partner Satisfaction: 10
Did your organization receive the business value from this project that you expected? Yes. We got the full value expected.
What impacts have you had to your business by utilizing these managed services? Better adaptability to business demands,Access to certified experts
Have you realized cost savings as a result of these managed services? Don’t know
How likely will you be to continue services with this partner a year from now? Highly likely
How likely will you be to purchase more software from your vendor? Software vendor Rating: 10
Consultant Recognized: Anthony Hart
Lessons Learned: Following the successful implementation of the UKG WFM project, Hybridge Managed Services has proven to be an invaluable partner in ensuring the smooth operation and ongoing optimization of our workforce management systems. Their expertise and proactive approach have significantly contributed to the projects success and the overall efficiency of our operations.
Systems Expertise: 5
Implementation Process: 5
Responsiveness: 5
Quality of Consultants: 5
Flexibility / Adaptability: 5
Has your support team changed in the past year? No change
How did you find your partner? We did our own research
What were the most important criteria for choosing your project partner? Recommendation from software vendor,Experience,Reputation
What strengths do you feel your partner brings to your organization? Their deep expertise, proactive approach, commitment to improvement along with responsive customer service.