ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll
Company Size: 0 – 1,000 Employees / Industry: Construction / Home Improvement
Regions in Scope: Asia Pacific & Japan
Reviewer Role: Project Leader
Consultant Recognized:
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 2 out of 5
Implementation Process 2 out of 5
Responsiveness 4 out of 5
Quality of Consultants 1 out of 5
Flexibility / Adaptability 3 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner under-quoted the project and we had multiple change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Experience and capability from module to module was very inconsistent, at times costing us time and money. We had hoped for a partner that could provide options and solutions to fit the needs of our business. Some consultants were excellent (ie training, succession, recruitment), others were learning on the go (payroll / forms)