ERP Area: Workforce Management (Time & Labor Management)
Software: UKG Pro Workforce Management
Products Implemented: Payroll
Company Size: 0 – 1,000 Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Becky Logan
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Becky Logan was instrumental in helping us transition to Ultipro Web for payroll processing, and the experience couldn’t have gone more smoothly. From the very beginning, she demonstrated an incredible level of diligence and attention to detail, making sure every aspect of the system was set up correctly and tailored to our needs.
What really stands out about Becky is her ability to quickly identify and resolve issues—often before they even become problems. No matter what challenge came up, she handled it efficiently and thoroughly, giving us confidence that everything was in good hands.
Beyond her technical expertise, Becky has a way of making the process feel approachable and even exciting. She encourages you to explore new features and workflows, and her enthusiasm makes you want to try new things rather than stick with old habits. Thanks to her guidance, we’re not just using Ultipro Web—we’re using it better and more effectively than we expected.
Overall, Becky’s support, knowledge, and proactive approach made a huge difference. She’s a true asset to any team navigating change.