ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding, Benefits, Payroll
Company Size:  0 – 1,000 Employees  /  Industry:  Other
Regions in Scope:  North America
Reviewer Role:  Project Team Member

Consultant Recognized:  Ed Franolic
Project(s) in Scope:  Compensation module

Systems Expertise  5 out of 5
Implementation Process  5 out of 5
Responsiveness  5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5

SPEED & COST
Speed vs. Expectations:  2x time expected
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely

Was the implementation team who actually performed the work the same team that was proposed?
No change

What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Ed is an outstanding vendor partner and a true expert in the Compensation module. He is highly responsible, dependable, and consistently provides quick, thoughtful feedback. His responsiveness and deep subject-matter knowledge have been invaluable to our work.

What truly sets him apart is his dedication. Even while on vacation, he kept an eye on my inquiries and ensured nothing urgent was overlooked. He always made time for critical requests and demonstrated a strong sense of ownership in supporting our needs.
When requests fell outside his scope, he proactively coordinated with other specialists to ensure we still received the right support. His collaborative approach, professionalism, and commitment to delivering solutions make him an exceptional partner. I greatly appreciate his support and would highly recommend him.