HR Software: Oracle HCM
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding
Company Size: 10 – 20k Employees / Industry: Consulting
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America,South Asia
Level of Complexity: 7
Reviewer Role: Project Leader
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 3 out of 5
Implementation Process 3 out of 5
Responsiveness 2 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 1 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Team changed a lot
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Take up the needs of the project and review it multiple times, have the ground level task force review and cross question the findings. This will help give a more holistic understanding of the project needs and demands when going through the implementation phase.