HR Software: Workday
Products Implemented: HCM (HR Core)
Company Size: 1 – 5k Employees / Industry: Computers (Hardware, Desktop Software)
Regions in Scope: Asia Pacific & Japan,Europe, Middle East & Africa,North America
Level of Complexity: 9
Reviewer Role: Project Team Member
Project(s) in Scope: Initial deployment (Phase 1), Optimization / Ongoing support services
Systems Expertise 4 out of 5
Implementation Process 3 out of 5
Responsiveness 4 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
During the implementation we encountered large data discrepancies moving from our prior HCM to Workday. These discrepancies took almost 6 months to fully correct and flesh out. We also attempted to maintain our prior and current HCM platforms simultaneously during the transition. This was a major headache and did not provide a benefit. I would highly recommend a “clean” break and a quiet period where no changes are allowed in the systems. This would allow for a data review and a clean upload. I also would highly recommend having specific structure around compensation plans and job profiles fully completed before transitioning.