Software: Workday
Modules Implemented: Benefits, but it’s part of our HCM
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Project Team Member
Project(s) in Scope: Phase 2: Add-On Project (e.g. new module and/or something not originally in the SOW)
Did you get the business value that you thought you would achieve from this project?
Yes
Were there any integrations that were particularly important or problematic?
they were all important and there were definitely a few that were problematic.
Systems Expertise 5 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software?
our partners were very knowledgeable and the project ran pretty smoothly. managing any project related integrations seems to be the hardest part. you need a certain part of the data to be ready so there is always a lag, and then you’re pressed for time to get them complete. having strong, detailed requirements and a strong project manager is a must.