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Oracle HCM Cloud HR Core, Talent Management & Payroll Implementation

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  • Oracle HCM Cloud HR Core, Talent Management & Payroll Implementation

Software: Oracle HCM Cloud
Modules Implemented:  HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Payroll
Company Size:  50 – 100k Employees  /  Industry:  Manufacturing
Regions in Scope:  Asia Pacific & Japan,Europe, Middle East & Africa,Latin America,North America
Reviewer Role: Project Leader
Project(s) in Scope: Phase 1: Initial Implementation / Go-Live

Did you get the business value that you thought you would achieve from this project?
Some of our goals were achieved, but not all

Were there any integrations that were particularly important or problematic? 
Disappointed Oracle does not have standard out of box integrations for things like Benefit Vendors, Concur, GAL etc.

Systems Expertise 4 (out of 5)
Implementation Process 3 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 3 (out of 5)

SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted

SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?  
Partner scoped and quoted the work well, but our needs changed during implementation

Was the implementation team who actually performed the work the same team that was proposed? 
Slight change in team

What “Lessons Learned” would you provide to others implementing with this partner / software? 
Inconsistent actions (naming convention from within the application vs. what is displayed in MSS or ESS. As much as we stressed Change Management and Training the client did not want to invest $ so we had quite few problems.

Oracle HCM Cloud Reporting horrible. Borders on not being globally compliant and caused ‘customization’. Example Emergency Contacts falls under ‘contacts’ which might be used for beneficiary or dependents. Emergency Contacts asked for SSN and DOB which we had to turn off and added to our customization list. As much as Oracle states they are compliant, globally we had internal legal guidance that felt otherwise. Oracle held firm on their decision stating required for Payroll however we were not using Oracle Payroll

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