Software: Workday
Modules Implemented: HCM (HR Core),Payroll
Company Size: 1 – 5k Employees / Industry: Education
Regions in Scope: North America
Reviewer Role: Consultant
Project(s) in Scope: Phase 1: Initial Implementation / Go-Live,Training
Did you get the business value that you thought you would achieve from this project? Some of our goals were achieved, but not all
Systems Expertise 4 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software?
Don’t loose sight of the details you might miss when implementing if you are rushing to meet deadline.