ERP Area: ERP
Software: Unit4
Products Implemented: ERP
Company Size: 500 – 999 Employees / Industry: Public Services
Regions in Scope: Central Europe
Reviewer Role: Project Leader
Consultant Recognized: Frans Brouwer and Bart Snijders
Systems Expertise 5 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The costs of Unit4’s budgeted. Unit4 estimated an implementation of about 700 to 1100 days. It has taken twice as long.