ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 Financials
Company Size: 0 – 249 Employees / Industry: Professional Services
Regions in Scope: United Kingdom Ireland
Reviewer Role: Project Leader
Consultant Recognized: Nick Maiden
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 5 (out of 5)
SPEED & COST
Speed vs. Expectations: Less than the time we expected!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Level8 Solutions assisted in helping improve (and correct) our use of UNIT4 Financials and related processes.
We had a number of issues with the way the application was configured mainly due to lack of knowledge and understanding of the ‘how’, ‘why’ and ‘what’ to configure. Level8 went through the painful process of explaining the building blocks of the application, reviewing the current setup, suggesting areas of improvement and the subsequently implementing the relevant recommendations.
All of this was done in a considerate and transparent manner with all tasks completed on time and on budget. Level8 have a very strong expertise in UNIT4 Financials and a very strong attention to detail ensuring nothing was missed during the implementation of the recommendations. We certainly gained a lot from the exercise.