ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP
Company Size: 0 – 249 Employees / Industry: Not for Profit
Regions in Scope: Continental Europe
Reviewer Role: Project Leader
Consultant Recognized: Tracey Adams
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Embridge consulting is supporting our Unit4 implementation with the provision of technical training. The team is quite supportive and is always willing to interact and advise the best resources and training that suits our implementation. The quality of their material is good, and the contents very relevant. They offer good presential and now online training, which is very convenient with the current coronavirus crisis. They have a friendly and supportive approach and are always willing to provide support, even when they exceeded the scope of the training we contracted. When we begin the process to chose an ongoing support partner, Embridge Consulting will be for sure one of our first options.