Originating Consulting Firm: HRMS Solutions
Software: Ultimate Software
Products Implemented: HCM (HR Core), Recruiting / Onboarding, Payroll
Company Size: 0 – 1,000 Employees / Industry: Education
Regions in Scope: North America
Reviewer Role: Consultant
Consultant Recognized: Donna Gomez
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Training
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Allow a lot of time for the implementation. Schedule weekly phone calls and have one person as the SME for each function.