Originating Consulting Firm: HRMS Solutions
HR Software: Ultimate Software
Products Implemented: Payroll
Company Size: 0 – 1,000 Employees
Regions in Scope: North America
Level of Complexity: 9
Reviewer Role: Project Leader
Consultant Recognized: Candy
Project(s) in Scope: Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 3 out of 5
Responsiveness 3 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: 1.5x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We are still very much in the early stages of the project. Only 3 months in so far.