ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Financials
Company Size: 5 – 10k Employees / Industry: Agriculture / Forestry / Fishing
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Steve Kurtz
Project(s) in Scope: Initial deployment (Phase 1),Add-on deployment (Phase 2, and not in the original SOW),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: 1.5x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Sability has been a great fit as a partner for our organization. They have done a great job in understanding the current state of our HCM, our pain points, and how we want to align our HCM to fit our current and future business needs. Communication is timely and thorough. Our partners are willing to make time at any point to address any questions we may have during the project. They are 100% committed to developing a great customer relationship. I highly recommend them for any companies needing assistance with Ultimate Software product implementation.