ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Payroll
Company Size: 1 – 5k Employees / Industry: Manufacturing
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Katherine Gregorski
Project(s) in Scope: Initial deployment (Phase 1)
Systems Expertise 4 out of 5
Implementation Process 4 out of 5
Responsiveness 5 out of 5
Quality of Consultants 4 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Jubilant was instrumental in setting us up for success pre-implementation as we assessed workflow and how that mapped in the system and recognizing the change management initiatives that would be critical to project success.