ERP Area: ERP, Financials
Software: Unit4
Products Implemented: Unit4 ERP,Unit4 Financials
Company Size: 0 – 249 Employees / Industry: Professional Services
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Luanne Besse
Systems Expertise 4 (out of 5)
Implementation Process 4 (out of 5)
Responsiveness 4 (out of 5)
Quality of Consultants 4 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: 2x time expected
Cost vs. Expectations: 1.25x cost budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
No change