Originating Consulting Firm: Executive Alliance & CPSG
Software: Workday
Modules Implemented: Recruiting / Onboarding,Time Tracking
Company Size: 1 – 5k Employees / Industry: Agriculture / Forestry / Fishing
Regions in Scope: North America
Reviewer Role: Project Team Member
Project(s) in Scope: Phase 2: Add-On Project (e.g. new module and/or something not originally in the SOW),Phase 3: Optimization / Ongoing support services
Did you get the business value that you thought you would achieve from this project? Some of our goals were achieved, but not all
Systems Expertise 5 (out of 5)
Implementation Process 5 (out of 5)
Responsiveness 5 (out of 5)
Quality of Consultants 5 (out of 5)
Flexibility / Adaptability 4 (out of 5)
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work well, but our needs changed during implementation
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software?
Understand your current process, what the application will and will not do and adjust accordingly.