ERP Area: HR/Human Capital Management
Software: Ultimate Software
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Benefits,Payroll
Company Size: 1 – 5k Employees / Industry: Healthcare / Medical
Regions in Scope: North America
Reviewer Role: Decision Maker
Consultant Recognized: Natalie Minarcik
Project(s) in Scope: Initial deployment (Phase 1),Optimization / Ongoing support services
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner scoped and quoted the work precisely
Was the implementation team who actually performed the work the same team that was proposed?
No change
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
The process with Jubilant was very professional. Their program management approach ensured we were on time, on budget, and overall resulted in a very successful implementation. Jubilant’s depth of knowledge of all the facets of HR helped us make some of the critical business decisions during the implementation. It was their HR expertise that first made them attractive to us, and made us realize that they could really help. Having Natalie, Ian, Kim and Katherine involved in our project gave us real comfort and great results.