ERP Area: HR/Human Capital Management
Software: Workday HCM
Products Implemented: HCM (HR Core),Talent Management (Learning, Performance, Succession Planning, Social Collaboration),Recruiting / Onboarding,Absence, Time Tracking, Benefits, Advanced Compensation
Company Size: 0 – 1,000 Employees / Industry: Finance / Banking / Insurance
Regions in Scope: North America,Europe, Middle East & Africa,Asia Pacific & Japan,Latin America
Reviewer Role: Project Leader
Consultant Recognized: Deanna Patterson
Project(s) in Scope: Initial deployment (Phase 1),Optimization / Ongoing support services,Also a Phase X but it was in the original SOW as we split the project into two waves of the launch
Systems Expertise 5 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 5 out of 5
SPEED & COST
Speed vs. Expectations: Right on schedule!
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
We were able to implement Workday in record speed without compromising on the quality of the build. Both parties of the project were very open and transparent in our communications and expectations which lead to a smooth roll out and a great level of trust throughout the whole process.