ERP Area: HR/Human Capital Management
Software: Dayforce
Products Implemented: HCM (HR Core),Recruiting / Onboarding,Payroll
Company Size: 0 – 1,000 Employees / Industry: Other
Regions in Scope: North America
Reviewer Role: Project Leader
Consultant Recognized: Kevin Turner
Project(s) in Scope: Initial deployment (Phase 1),Training
Systems Expertise 4 out of 5
Implementation Process 5 out of 5
Responsiveness 5 out of 5
Quality of Consultants 5 out of 5
Flexibility / Adaptability 4 out of 5
SPEED & COST
Speed vs. Expectations: 1.25x the time we expected
Cost vs. Expectations: Exactly what we budgeted
SCOPING ACCURACY:
How well did your implementation partner scope the work and understand your needs during the pre-sales process?
Partner did not identify issues that came up during implementation and we had some change orders
Was the implementation team who actually performed the work the same team that was proposed?
Slight change in team
What “Lessons Learned” would you provide to others implementing with this partner / software? What else would you tell us about your project experience?
Test, test, test. We have some issues that it seems that Dayforce is having a hard time supporting since we use their HR module but not their benefits module. That seems to create some issues regarding pre-tax benefits that have limits such as DCFSA, Limited Purpose FSA, HSA contributions, etc.