It’s no secret that digital transformations are pressing issues in today’s business world. Adding a new piece of technology isn’t just a lift and shift; to truly re-wire and re-think why a business has been doing things for years takes significant effort and time. These transformations often have significant dollar amounts associated with them—ranging from the cost of resources to technologies to training time. But with great risk, comes great reward—and more often than not, these organizations truly need the transformation to keep their place in their industry or to get ahead of competition.

Some might say the secret key to digital transformation success boils down to two things—change management and change agility. However, considering how fast technology evolves, change management always is and should be an ongoing project. But sometimes, change management isn’t always well-defined or fully understood. Change management is an approach that a company takes to deal with a transition, an organizational change, or a new software implementation. For software implementation and digital transformation, this is training, communication, iteration, and process re-engineering. Leadership and stakeholders must embrace the change from the top down from every layer of the company in order to be successful.

Raven Intelligence‘s research indicates that the lack of investment into these activities are among the top regrets customer list after completing their transformation—with change management being cited more than any other factor. These lack of investments can be what holds an organization back from reaching their success or completing the transformational according to their defined timeline.

Hear from Raven’s CEO & Founder, Bonnie Tinder, on this month’s CloudWars Webinar as they discuss the secret key to digital transformation success.